Custom Lighting Design Information . . . “If you can imagine it, you can have it”     ... well almost*. All Lumenelle custom lighting products are: UL Listed and designed by Lumenelle, Inc. to exceed applicable UL safety standards. Manufactured in the USA by Lumenelle to the same high quality and standards as all Lumenelle products. Covered by our 1 year warranty. Typically, here is how the process works: Consultation and quotation of customer's design. There is no charge or obligation. Mail or email ( ) us a sketch or drawing in any of the formats listed for our review. We will give you a proposal and price quotation. Formal Design by Lumenelle  25% of the quoted price is due before formal design is started by Lumenelle. This is considered the design fee. You may cancel the project at anytime, However, if you do, the design fee is not refundable. Customer Approval You are given an opportunity to review the design package before manufacturing is started. This is intended to be a verification of the initial proposal. If you want to make significant changes from the original proposal, you may be subject to additional design charges. Manufacture of lamp or light fixture Another 25% of the quoted price (50% total) is due before manufacture will begin. This is considered the manufacturing fee. You may still cancel the project at anytime. However, if you do, the manufacturing fee is not refundable. Delivery to customer The final balance is due prior before the custom lighting product being released to you. Typicall Lead Times  (Notes 1, 2) : Step Minimum Typical Maximum 1a) Consultation and Review of Client Proposal Immediate  1 or 2 days 1 week or 1b)  Napkin Sketch of Proposed Solution Immediate 1 or 2 days 1 week 2) Concept Proposal / Drawings Preliminary Design Spec. 3 days 1 week 2 weeks 3) Customer Feedback / Authorization to Proceed 4) Mockup Concept(s) / Rapid Protototype 5) Final Design / Design Specification 1 day 3 days 1 week 6) Customer Feedback / Authorization to Proceed 7) Design package complete / ready to manufacture  3 days 2 weeks 4 weeks 8) Manufacturing Lead Time 2 weeks 2 weeks 6 weeks 9) UL Listing Lead Time (noncumulative) (3) · Dry or Damp Location Incandescent Surface Mount  (4) or · Wet Location Incandescent Surface Mount (5) or · Recessed - Any Type (6) or · High Intensity Discharge - Any Type (7)   0 2 weeks 6 weeks 6 weeks   0 4 weeks 8 weeks 8 weeks   0 8 weeks 12 weeks 12 weeks 10) Delivery to customer Notes: (1) Times shown above are cumulative, some steps may sometimes be done in parallel or eliminated saving time. Also, many times, it is possible to deliver the built-in portion (i.e.. track) or a rough-in kit long before the light fixtures (lamps).  (2) The steps shown are typical - some steps may not be applicable or additional steps may be required depending on the complexity of the product to be made. (3) Typical UL lead times reflect times given to Lumenelle on recent quotes. (4) Dry or Damp Location Incandescent Surface Mount Fixtures are UL listed during the manufacturing process and require no additional UL lead time or UL cost. (5) All Wet Location Fixtures must be submitted to UL for "rain testing." (6) All recessed fixtures must be submitted to UL for "temperature testing." (7) All High Intensity Discharge Fixtures (Metal Halide, Mercury Vapor, Sodium Vapor, etc.) must be submitted to UL for complete testing. Major Custom Lighting Considerations: Cost of Design Time...  a) The greater the number of custom units to be produced, the less the catalog over custom advantage.  b) Many products are over designed and therefore expensive out-of-the-box. Good design of the custom solution can make a custom product cost competitive with a stock product.  Cost and lead time of UL listing... On certain types of fixtures, i.e. wet location and recessed, this could be the largest obstacle in affording a custom solution. It is not uncommon for the cost of UL testing alone to be 2-3 times the actual cost of the design and manufacture of a custom product and multiply the lead times by 2-3 times. We always do what we can to minimize this. One way to avoid the lead time and cost  of UL is to create a "decorative shell" that gives you the appearance that you want and integrates an aready UL listed and fairly inexpensive off-the-shelf light fixture. Some examples are: Decorative Shell For Metal Halide Fixtures - Amundsen High School - Chicago Decorative Shell For Metal Halide Fixtures - Federal Reserve Bank - Chicago Both cost and lead time on subsequent orders is significantly less because the design time has been amortized and design completed. In addition, the manufacturers of the custom components now have the fabrication data, tooling fixtures, etc. from first run. For those reasons alone, it makes great sense to design custom fixtures so that they are suitable for reuse in as many subsequent applications as possible.  List of acceptable file formats.   ACCEPTABLE PREFERRED TYPE EXTENSION Adobe Acrobat .pfd Adobe Photo Deluxe .pdd Adobe Photo Shop .psd Bitmap .bmp Encapsulated Postscript .eps GIF .gif JPEG .jpg Kodak Photo CD .pcd Pict (Mac) Pict (Windows) .pct Powerpoint .ppt TIFF .tif Windows Metafile .wmf Microsoft Word .doc TYPE EXTENSION AutoCad .dwg AutoSketch .skf Drawing Interchange File .dxf QuickCad .cad When you are ready to experience the benefits of custom lighting, simply email your concept* to us at  along with a brief description. Include your name, phone number w/ best time to call. and and we will call you within 24 hours.   * Customer concept must be capable of being developed by Lumenelle, Inc. into a design that complies with all applicable Underwriters Laboratories (UL) and National Electric Code (NEC) safety standards. 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